ISLA Access

At ISLA Hair, We Take Pride In Being a Premium Brand That Caters Exclusively To Exceptional Hair Stylists Who Have Mastered The Art of Natural Beaded Rows Hair Extensions.

If you are a licensed cosmetologist, you can apply for ISLA Access HERE.

Our team thoroughly evaluates each application to ensure we maintain the desired level of excellence. Your next step is to schedule a call with a member of our team. If you have not scheduled a call, or need to reschedule, please email


All hair sourced for ISLA is sold or exchanged freely and fairly.

Hair is always sold with consent, which means there is no exploitation, theft, or coercion.

To learn more about our sustainability efforts click HERE

All wefts are similar in weight by length:

18" - 16 grams per weft and 64 grams per bag
22" - 21 grams per weft and 84 grams per bag
24" - 23.5 grams per weft and 94 grams per bag

There are 4 wefts in each pack of ISLA Hair.

Our hand-tied hairline features over 18 different blends, three textures, and three versatile lengths, ranging from 18 to 24 inches, to achieve the perfect look for your clients. 

We take pride in our beautiful color blends and vibrant, long-lasting shades. Our hand-tied hair packs more grams per weft than any other competitor, giving your clients voluminous and luscious locks. Crafted from 100% Remy hair and minimal silicone, our extensions deliver a naturally stunning and luxurious appearance.

Within each transformation, we believe that the quality of hair forms the foundation of a truly exceptional hair extension experience. Elevate your artistry and deliver unparalleled results with ISLA Hair, where luxury and craftsmanship unite to create extraordinary transformations, allowing your clients to embrace their true beauty effortlessly.

Currently our Beach Wave and Deep Wave textures only come in 22" length.

Beach Wave can be used to add texture to your client's hair to mimic their natural texture. Deep wave has a tighter curl which is great for client's who wish to wear their natural curls.

Remy hair is the highest grade of quality for hair extensions. Made with real human hair, each cuticle faces the same direction to create a soft and natural look that is less prone to tangles and knotting. All of our professional hair extensions are 100% Remy hair with the cuticles intact.


Please email and a customer service representative will assist you in filing a claim with the respective carrier. This usually takes 7 to 10 business days to resolve. In the meantime, if you wish, you can place another order and have it shipped through your desired delivery method. If the filed claim results in a refund we will reimburse the full amount to you in the form of credit or a refund.

Yes! International orders can be shipped using FedEx International services (Priority and Economy).

International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. ISLA cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges, your parcel may be abandoned, and ISLA will not be held responsible for any loss of funds as a result of this occurrence.

We ship orders out at 3:00 p.m Mountain Time every weekday (excluding holidays).

If you need to change or cancel your order, email us at, as soon as possible, on the same day your order was placed, or the soonest weekday after ordering. While we are unable to guarantee changes or updates on orders, we will do our best to make the changes before the order is shipped.

FedEx Priority Overnight

Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. to 5 p.m. in remote areas; by noon, 1:30 p.m. or 4:30 p.m. on Saturdays.


FedEx Standard Overnight

Next-business-day delivery by 3 p.m. to most U.S. addresses, by 4:30 p.m. to rural areas and by 8 p.m. to residences.


FedEx 2-Day

By 4:30 p.m. in 2 business days to most areas (by 8 p.m. to residences).


FedEx Ground (Business)

1–5 business days within the contiguous U.S., 3–7 business days to and from Alaska and Hawaii. Check transit times based on your zip code. Delivery Monday-Friday by end of business day


Fedex Home Delivery (Residential)

1–5 business days within the contiguous U.S., 3−7 business days to and from Alaska and Hawaii. Delivery Monday-Saturday between 9am and 8pm.



Orders received before 3:00 p.m. Mountain Time will ship the same business day, unless there is an unavoidable delay. Orders received after 3:00 p.m. Mountain Time will be shipped the following business day. Please note that business days refer to Monday - Friday and exclude holidays and weekends (see below). This means that if you place an order after 3:00 p.m. Mountain Time on a Friday, it will ship the following Monday.

FedEx Overnight shipments placed after 3:00 p.m. Mountain Time on Friday will not be shipped from our warehouse until Monday and will not arrive to your location until Tuesday.

We highly recommend that you order your products at least 7-10 business days before your scheduled appointments. This gives the chosen carrier time to complete the pickup and delivery before you need it.

In rare circumstances (out-of-stock, power outage or harsh weather conditions), this deadline may be missed. Orders received after this time or during a holiday or weekend will be picked, packed and shipped the next business day.

Out of Stock Items. Occasionally, some of our products may be out of stock. If an item is out of stock, it will be reflected on our website. In the event we run out of stock as we are pulling your order, every attempt will be made to reach you via email or phone to advise you of your options. If we are unable to reach you within 24 business hours, the rest of your order will be shipped to you.

The shipping countdown begins once your order is picked up by FedEx.  You will receive an email with your tracking information once your package has been picked up from our facility. If you cannot locate this email, or need to know your tracking information, please contact

Shipping options through FedEx require a physical address (no P.O. boxes). Any orders with P.O. Boxes as the delivery address will not be shipped.

If, before placing your order, you have any questions about when your order will ship or when it will arrive, please email our customer service at We can help you select the correct shipping method to get the product to you on time.

Holidays Include:

  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year's Day
  • Memorial Day
  • Independence Day

Carrier we use: FedEx.

(The option to select your shipping method is during checkout.)

PLEASE NOTE: FedEx cannot deliver to P.O. boxes. If you submit a P.O. box for your shipping address, we will try to contact you so we can update your shipping address or select a different carrier.

Returns & Hair Insurance

Product purchased within the last 30 days that is new and in its original packaging can be returned for a refund or store credit.
Contact to initiate a return.

This is a benefit that covers your purchase for 60 days: Hair Insurance is to be included in your order at checkout for 20% of the cost. The insurance will apply to the hair purchased on that specific order.

You can request a full replacement for your purchase if claimed within 60 days of the order. This insurance will only replace the extensions, refunds are not available.