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Q: How long will it take for me to get my order?

A: (refer to Shipping Policy)

Q: What if I ordered the wrong color?

A: (refer to Returns)

Q: What is Hair Insurance?

A: This is a benefit that covers your purchase for 60 days: Hair Insurance is to be included in your order at checkout for 20% of the cost. The insurance will apply to the hair purchased on that specific order.

You can request a full replacement for your purchase if claimed within 60 days of the order. This insurance will only replace the extensions, refunds are not available.