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How long will it take for me to get my order?

Please refer to our Shipping Policy.


What if I ordered the wrong color?

Please refer to our Returns policy


What is Hair Insurance?

This is a benefit that covers your purchase for 60 days: Hair Insurance is to be included in your order at checkout for 20% of the cost. The insurance will apply to the hair purchased on that specific order.

You can request a full replacement for your purchase if claimed within 60 days of the order. This insurance will only replace the extensions, refunds are not available.

How many grams per weft is ISLA®?

All wefts are similar in weight by length:

18" - 16 grams per weft and 64 grams per bag
22" - 21 grams per weft and 84 grams per bag
24" - 23.5 grams per weft and 94 grams per bag